Crane Maker Palfinger Says Cyberattack Had 'Massive' Impact on IT Infrastructure

Crane Maker Palfinger Says Cyberattack Had 'Massive' Impact on IT Infrastructure

Austria-based crane manufacturer Palfinger on Monday informed customers that its IT infrastructure suffered serious disruptions as a result of an “ongoing global cyber attack.”

Only limited information has been shared about the incident, but the company says the attack disrupted its email and enterprise resource planning (ERP) systems. The crane maker said a “large proportion” of its worldwide locations have been hit.

“Currently, the PALFINGER AG and the majority of its sites are the target of an ongoing global cyber-attack with massive effects on its IT infrastructure. The extent and consequences of the attack cannot be assessed at this time, but intensive efforts are being made to find a solution,” reads a message currently greeting users who access the company’s website.­ “For the time being, PALFINGER cannot be contacted via e-mail nor can it receive or process inquiries, orders, shipments and invoices. ­Your personal points of contact during this phase are only available by telephone.”

Palfinger cyberattack

Palfinger’s description of the incident suggests that it may be a breach involving a piece of ransomware.

SecurityWeek has reached out to the company for more information and will update this article if it responds.

Palfinger provides lifting, loading and handling solutions to organizations in the construction, forestry and agriculture, industrial, infrastructure, railway, government, transportation and logistics, and waste management and recycling sectors. The company says it has 11,000 employees across 35 locations.

Also on Monday, American packaging giant WestRock informed customers that it was recently targeted in a ransomware attack that impacted both IT and OT systems.

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Related: IT Services Giant Sopra Steria Hit by Ransomware

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Eduard Kovacs (@EduardKovacs) is a contributing editor at SecurityWeek. He worked as a high school IT teacher for two years before starting a career in journalism as Softpedia’s security news reporter. Eduard holds a bachelor’s degree in industrial informatics and a master’s degree in computer techniques applied in electrical engineering.
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